Forma.
Strategy6 min read

Contact Form vs Survey: When to Use Each

Learn the differences between contact forms and surveys. Discover which to use for feedback, leads, or data collection to achieve better results.

F

Forma Team

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Introduction

Choosing between a contact form and a survey depends on your goal. Contact forms are quick and simple; surveys are for in-depth data collection.

Contact Forms: Quick & Direct

  • Best for leads, inquiries, or simple feedback
  • Few fields, minimal effort
  • Encourages fast responses

Surveys: Comprehensive Data Collection

  • Gather detailed feedback or research data
  • Conditional questions for personalized flow
  • Analyze trends and patterns

Hybrid Approaches

Combine quick contact fields with a few survey questions to get the best of both worlds without overwhelming users.

Conclusion

Use contact forms for speed and surveys for depth. With Forma, creating either is fast, simple, and effective.

#contact forms#surveys#form strategy#data collection

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